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Formal Templates Library

Find, view, and copy the perfect formal letter or form for any situation.

Report Street Hazard (Request Repair / Make Safe)

Report a public hazard (pothole, broken pavement, streetlight) and request repairs with reference and timeframe.

Legal & Official uk council local services pothole pavement streetlight hazard repair request public safety
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Discretionary Housing Payment Request (DHP)

Ask the council for a DHP to help cover rent shortfall or housing costs due to hardship.

Legal & Official uk hardship council arrears dhp housing benefit universal credit rent shortfall
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Challenge a Parking PCN (Informal Appeal)

Challenge a parking ticket by clearly stating why it should be cancelled and listing evidence.

Legal & Official uk evidence council parking pcn appeal challenge ticket
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Missed Bin Collection Report (Request Re-Collection)

Report a missed collection, request a re-collection, and document dates/times for repeat issues.

Legal & Official complaint uk council missed bin waste collection refuse recycling local services
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Council Tax Payment Plan Request UK

Request a realistic instalment plan and ask the council to confirm it in writing to avoid escalation.

Legal & Official uk payment plan council council tax arrears instalments summons enforcement
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Council Tax Reduction Request UK (Low Income / Hardship)

Ask your council to assess you for Council Tax Reduction and any discretionary help, with evidence list and a clear request.

Legal & Official uk hardship council council tax council tax reduction low income benefits payment support
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Notice to Terminate Agreement (General)

A formal notice ending an informal agreement (services, arrangements, shared arrangements) with a clear end date.

Legal & Official cancellation uk formal notice terminate agreement notice end arrangement
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Permission / Consent Letter (General)

A simple consent letter for authorising someone to act or attend on your behalf for a specific purpose.

Legal & Official permission uk consent official authorisation letter representative
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Statement of Truth (Formal Written Statement)

A formal written statement template with a statement of truth for general official use.

Legal & Official uk evidence statement of truth formal statement declaration official written statement
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Neighbour Nuisance Letter (Noise / Disturbance)

A polite but formal notice to a neighbour about repeated noise/disturbance with a request to stop.

Legal & Official uk neighbour noise complaint nuisance anti social behaviour disturbance formal letter
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Notice to Stop Harassment / Unwanted Contact

A firm written notice asking someone to stop contacting you and stating what you will do if it continues.

Legal & Official uk formal notice harassment stop contacting unwanted contact boundaries cease and desist
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Letter Before Action (Money Owed)

Formal notice requesting repayment by a deadline before you consider small claims action.

Legal & Official repayment uk deadline letter before action money owed debt small claims formal notice
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Close Account and Confirm No Further Billing

Request account closure, confirmation billing has stopped, and a final written confirmation.

Services & Subscriptions (Cancellations) subscription uk confirmation close account account closure stop billing cancel
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Refund Request for Cancellation Fee

Dispute a cancellation fee and request a refund, asking for a breakdown and reason if refused.

Services & Subscriptions (Cancellations) dispute refund subscription uk cancellation fee billing complaint charges
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Cancel Free Trial (Confirm No Charge)

Cancel a free trial and request confirmation that no payment will be taken.

Services & Subscriptions (Cancellations) billing subscription uk free trial cancel trial stop charge confirmation
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Complaint Escalation (Request Final Response)

Escalate a complaint, request a final response, and ask for next steps if unresolved.

Money, Refunds & Complaints complaint dispute refund uk customer service escalation final response adr ombudsman
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Refund Request (Service Not Provided)

Request a refund when a service was cancelled, not delivered, or materially not provided as agreed

Money, Refunds & Complaints compensation dispute refund uk service not provided cancelled service no show booking
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Refund Request for Faulty Goods

Request a refund for faulty goods with order details, fault description, and what you want done next.

Money, Refunds & Complaints dispute return refund uk faulty goods damaged item consumer rights order issue
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Formal Complaint (Request Resolution Within 14 Days)

A structured complaint letter with a clear deadline and requested outcome (refund/repair/compensation).

Money, Refunds & Complaints complaint compensation dispute refund uk customer service formal complaint escalation deadline
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Object to Processing of Personal Data (Legitimate Interests)

Object to processing based on “legitimate interests” and request the company to stop unless they can show compelling reasons.

Data & Privacy gdpr privacy uk personal data eu object to processing legitimate interests stop processing
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Request Restriction of Processing (GDPR)

Ask a company to restrict processing of your data while an issue is investigated (e.g., accuracy dispute).

Data & Privacy gdpr privacy dispute uk personal data eu restriction of processing right to restrict
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Request Correction of Personal Data (Rectification)

Ask a company to correct inaccurate personal data and confirm the correction has been applied.

Data & Privacy gdpr privacy uk personal data eu rectification correct data inaccurate data right to rectification
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Opt Out of Marketing Communications

Tell a company to stop marketing via email/SMS/post and confirm preferences are updated.

Data & Privacy gdpr privacy uk eu opt out marketing unsubscribe consent email marketing sms
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GDPR Data Deletion Request (Right to Erasure)

Ask a company to delete your personal data and confirm what was deleted and what must be retained.

Data & Privacy gdpr privacy uk data deletion right to erasure personal data account deletion eu
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Seller: Refund Confirmation (Return Received)

Confirm you’ve received the return and processed the refund, including timeline and what happens next.

Buying & Selling (Online) seller marketplace message refund confirmation return received processed refund customer service
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Cancel Order Request (Before Dispatch)

Ask to cancel an order promptly before it’s dispatched, with a polite reason and clear request.

Buying & Selling (Online) buyer refund marketplace message cancel order before dispatch mistake order change
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Seller: Offer Replacement or Refund (Faulty on Arrival)

Respond when a buyer reports an item faulty on arrival, request evidence, and offer clear resolution options.

Buying & Selling (Online) refund seller marketplace resolution faulty item doa replacement evidence photos
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Seller: Confirm Address Before Dispatch

Ask the buyer to confirm address details (flat number, postcode) to avoid delivery failure.

Buying & Selling (Online) seller delivery courier address confirmation dispatch postcode flat number buyer message
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Seller: Confirm Return Conditions (Used Item)

Set clear return expectations (condition, packaging, timeframe) before approving a return.

Buying & Selling (Online) refund seller marketplace message returns condition used item policy packaging
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Request Partial Refund (Keep Item)

Ask for a partial refund when the item has a minor issue but you’re willing to keep it.

Buying & Selling (Online) buyer not as described partial refund keep item issue negotiation marketplace resolution message
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Request Support for School Trip Payment Plan / Financial Hardship

Ask the school for a payment plan or support with trip costs, with a respectful explanation and confidentiality request.

Education education parent uk school trip payment plan financial support hardship confidentiality
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Request a Review of SEN Support Plan

Ask SENCO to review current support, agree adjustments, and set measurable targets with a review date.

Education education support plan wellbeing parent uk senco sen review meeting adjustments
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Request a Copy of School Records (General)

Ask the school for copies of key records such as reports, attendance, behaviour logs, and SEN documentation.

Education education attendance parent uk senco school records reports pastoral records request
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Request Exam Access Arrangements / Reasonable Adjustments

Ask SENCO/exams officer to assess and put in place exam access arrangements, with evidence and a clear request for next steps.

Education school education uk exams access arrangements senco reasonable adjustments additional time support
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Request School Reference (Secondary Transfer / New School)

Ask the school for a reference/statement to support a transfer application, including key points you’d like included and a deadline.

Education school education reference transfer secondary school application parent headteacher uk
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Seller Message: Buyer Says “Not Received” (Delivered Tracking)

Respond professionally when tracking shows delivered but the buyer says it hasn’t arrived—request checks, share delivery info, and set out the investigation steps.

Buying & Selling (Online) buyer seller item not received tracking
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Request Permission to Keep a Pet (Tenant to Landlord/Agent)

request-permission-to-keep-a-pet

Housing & Renting Landlord Letting Agent pets permission
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End Relationship Message (Kind and Clear)

A message that ends a relationship respectfully, without blame, and gives clear closure.

Personal & Relationships relationships breakup closure
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Request Repayment of Money (Polite but Clear)

Ask for repayment with the amount, date, and payment details, while keeping the tone respectful.

Personal & Relationships money request friends repayment
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Request Space and Set Boundaries

A respectful message asking for space, setting clear boundaries, and proposing a time to talk again.

Personal & Relationships wellbeing relationships space
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Polite Follow-Up (No Reply)

Send a short follow-up when someone hasn’t replied, with a clear next step and deadline.

Personal & Relationships follow up no reply reminder
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Decline Job Offer (Keep the Door Open)

Politely decline a job offer while staying professional and leaving the relationship positive for future roles.

Work & HR job offer decline offer follow up
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Attendance Concern — Request Support and Plan

Explain attendance issues, request reasonable support, and agree an attendance plan with review dates.

Education school meeting request attendance support plan wellbeing
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Report Bullying and Request Support Plan

Report bullying, request immediate safeguarding steps, and ask for a meeting and written plan with review date.

Education school meeting request bullying safeguarding
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Request to Home Educate (Elective Home Education)

Notify the school that you are withdrawing your child from roll to home educate and request written confirmation plus key records.

Education school home school attendance home education
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Request Support Meeting (School/College)

Request a meeting with a school/college to discuss concerns and agree a support plan, with clear outcomes you want.

Education school education meeting request
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Refund Request After Auto-Renewal

Request a refund after an unexpected subscription renewal, including cancellation confirmation and a clear refund request.

Services & Subscriptions (Cancellations) cancellation refund subscription auto renewal
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Request Proof of Delivery (POD) and Investigation

Ask a courier/retailer for proof of delivery (photo/GPS/safe place) and a formal investigation when a parcel is missing or disputed.

Deliveries & Couriers delivery courier missing parcel proof of delivery
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Request Reference (Former Employer)

Ask a former employer for a reference with key details, deadlines, and who it should be sent to.

Work & HR hr employment reference request deadlines
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Account Hacked — Urgent Recovery Request

Message a platform to regain access fast, secure the account, and reverse unauthorised changes/transactions.

Data & Privacy account hacked security password reset recovery
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Report Unauthorised Card Transaction (To Bank)

Report a card payment you don’t recognise, request an immediate freeze/replace, and ask the bank to start a dispute and refund investigation.

Chargebacks & payments dispute card payment unauthorised transaction fraud
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Cancel Direct Debit Instruction (UK)

Ask your bank to cancel a Direct Debit and confirm no further payments will be taken, including a request to refund any incorrect payments (if applicable).

Chargebacks & payments direct debit refund cancel direct debit payments billing
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Chargeback Request to Bank (Card Payment)

Ask your bank to start a chargeback for a card payment, with a clear timeline, evidence list, and what outcome you want.

Chargebacks & payments dispute chargeback bank card payment non-delivery
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Parcel Marked Delivered but Not Received (Courier Claim)

Ask a courier/retailer to investigate a parcel marked as delivered that you haven’t received, and request proof of delivery plus a resolution.

Deliveries & Couriers delivery courier missing parcel not received
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Damaged Parcel Claim Request

Request compensation for a parcel that arrived damaged by clearly stating what happened, what evidence you have, and what outcome you want.

Deliveries & Couriers compensation refund delivery damaged parcel claim
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eBay Seller – Buyer Hasn’t Paid (Polite Reminder / Final Notice)

Message a buyer who hasn’t paid yet, set a clear deadline, and explain you’ll cancel the order if payment isn’t received.

Buying & Selling (Online) seller unpaid item payment reminder order cancellation invoice
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eBay Return Request (Item Not as Described)

Message a seller about an item that arrived faulty/damaged/not as described and request a return/refund with clear evidence.

Buying & Selling (Online) ebay buyer return refund not as described damaged
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Complaint Letter (UK) — Request a Refund/Resolution

A structured complaint you can send to any company to explain what happened, what you want (refund/repair/compensation), and a clear deadline for response.

Money, Refunds & Complaints refunds complaint compensation dispute
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Flexible Working Request (UK)

Request a change to your working hours, pattern, or location, with a clear proposal, start date, and review plan.

Work & HR work hr remote work part-time request
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GDPR Subject Access Request (SAR) — Request Your Personal Data

Ask a company for a copy of all personal data they hold about you, plus details on how it’s used and who it’s shared with.

Data & Privacy gdpr subject access request privacy data request
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Refund Request for Online Order (UK)

Request a refund for an order with clear details, timelines, and what you want the company to do next.

Money, Refunds & Complaints refunds money complaints
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Resignation Letter (UK) — Standard

A simple, professional resignation letter giving notice, confirming your last working day, and requesting confirmation of final pay and holidays.

Work & HR work hr resignation employment handover
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Cancel Subscription and Stop Direct Debit (UK)

Cancel a subscription, request written confirmation, and instruct the company to stop taking payments (including by Direct Debit)

Services & Subscriptions (Cancellations) services cancellation direct debit
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BBC TV Licence Cancellation Request

Cancel a TV Licence and request any refund due for unused months, with a clear effective date and reason.

Services & Subscriptions (Cancellations) services subscriptions cancellation tv licence
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Tenancy Deposit Dispute (UK)

Challenge proposed deposit deductions by requesting an itemised breakdown and evidence, and set out what amount you want returned and by when.

Housing & Renting housing renting tenancy deposit
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Landlord repair request

Formally request a landlord/agent repair, set a clear deadline for response and completion.

Housing & Renting Landlord Repairs Letting Agent
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