Report a missed collection, request a re-collection, and document dates/times for repeat issues.
Subject: Missed bin collection – [Your address] – [Bin type] – [Collection date]
To: [Council name] – Waste & Recycling Team
Email/Web reference: [Reference if you have one]
Date: [DD Month YYYY]
Dear [Council name] Waste & Recycling Team,
I am reporting a missed bin collection at the address below and requesting a re-collection.
Details
The bin was left out correctly and has not been collected. Please confirm when the re-collection will take place.
If this issue is recurring, please also confirm whether the route is experiencing disruption and what steps will be taken to prevent repeats.
Kind regards,
[Your full name]
[Your phone number]
[Your email address]