Refund Request for Cancellation Fee

Subject: Refund request – cancellation fee dispute – [Service name] – £[Amount]

To: [Company name] Billing Team
Email: [Support/billing email]
Date: [DD Month YYYY]

Dear [Company name] Billing Team,

I am writing to dispute a cancellation fee charged to my account and to request a refund of £[Amount].

Details:

• Account email/username: [Account email/username]
• Charge date: [DD Month YYYY]
• Amount: £[Amount]
• Description on statement (if shown): [Statement description]

I cancelled on [DD Month YYYY]. The reason I believe this fee is not valid is: [Reason].

Please refund the fee or provide a clear written explanation of the basis for the charge, including:

• Which term/contract clause you rely on
• A breakdown of how the fee was calculated
• Whether any alternative resolution is available

Yours faithfully,
[Your full name]
[Your email address]