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Cancel Subscription and Stop Direct Debit (UK) | Calcify Templates

Cancel Subscription and Stop Direct Debit (UK)

Cancel a subscription, request written confirmation, and instruct the company to stop taking payments (including by Direct Debit)

Last updated 26 May 2026

Subject: Cancellation request – [Service/company name][Account/reference number]

To: [Company name]
Email: [Company support email]
Date: [DD Month YYYY]

Dear [Company name] Support Team,

I am writing to cancel my subscription/membership with [Service/company name].

Name on account: [Your name]
Account email/username: [Your email/username]
Account/reference number (if known): [Reference]
Billing method (if known): [Direct Debit / Card / PayPal]
Direct Debit reference (if known): [DD reference]

Please cancel the subscription effective [Cancellation date] and confirm in writing that:

  • the subscription is cancelled,
  • no further payments will be taken, and
  • my account will not renew automatically.

If a payment has been taken after my cancellation request, please refund it and confirm the refund amount and date.

If you require any further information to process this cancellation, please let me know exactly what is needed.

Yours faithfully,
[Your full name]
[Your phone number]
[Your email address]

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