Cancel a subscription, request written confirmation, and instruct the company to stop taking payments (including by Direct Debit)
Subject: Cancellation request – [Service/company name] – [Account/reference number]
To: [Company name]
Email: [Company support email]
Date: [DD Month YYYY]
Dear [Company name] Support Team,
I am writing to cancel my subscription/membership with [Service/company name].
Name on account: [Your name]
Account email/username: [Your email/username]
Account/reference number (if known): [Reference]
Billing method (if known): [Direct Debit / Card / PayPal]
Direct Debit reference (if known): [DD reference]
Please cancel the subscription effective [Cancellation date] and confirm in writing that:
If a payment has been taken after my cancellation request, please refund it and confirm the refund amount and date.
If you require any further information to process this cancellation, please let me know exactly what is needed.
Yours faithfully,
[Your full name]
[Your phone number]
[Your email address]