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Seller: Confirm Return Conditions (Used Item) | Calcify Templates

Seller: Confirm Return Conditions (Used Item)

Set clear return expectations (condition, packaging, timeframe) before approving a return.

Last updated 29 May 2026

Subject: Return details – [Order number] – [Item title]

Hi [Buyer name],

Thanks for your message. I can accept the return for [Item title]. Please ensure the item is returned in the same condition it was received (including any accessories/parts):

  • Order number: [Order number]
  • Item: [Item title]
  • Include: [Any accessories/parts/manuals]
  • Condition expected: [Same condition as received / unused / re-packed securely]

Once the return is received and checked, I will process the refund via the marketplace system as soon as possible.

Please share the return tracking number once posted.

Kind regards,
[Your name / shop name]

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