Seller: Refund Confirmation (Return Received)

Confirm you’ve received the return and processed the refund, including timeline and what happens next.

Last updated 28 May 2026

Subject: Refund processed – [Order number] – [Item title]

Hi [Buyer name],

Just confirming I have received the return for [Item title] and I have processed the refund via the platform for £[Amount].

Depending on your payment method, it may take [X] working days for the refund to show on your account.

Thanks,
[Your name / shop name]

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