Ask your bank to cancel a Direct Debit and confirm no further payments will be taken, including a request to refund any incorrect payments (if applicable).
Subject: Cancel Direct Debit – [Company name] – Reference [Direct Debit reference]
To: [Bank name] – Customer Support / Payments Team
Secure Message/Post: [Where you are sending this]
Date: [DD Month YYYY]
Dear [Bank name],
Please cancel the Direct Debit instruction on my account for:
Organisation name: [Company name]
Direct Debit reference: [Reference]
Account holder name: [Your full name]
Account number (last 4 digits): [1234]
Sort code (optional): [XX-XX-XX]
Please confirm in writing once the Direct Debit has been cancelled and no further payments will be taken.
If any payments have been taken after the cancellation date, please advise on the process to refund them.
Yours faithfully,
[Your full name]
[Your phone number]
[Your email address]