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Refund Request (Service Not Provided) | Calcify Templates

Refund Request (Service Not Provided)

Request a refund when a service was cancelled, not delivered, or materially not provided as agreed

Last updated 28 May 2026

Subject: Refund request – service not provided – [Booking/Reference]

To: [Company name]
Email: [Support/billing email]
Date: [DD Month YYYY]

Dear [Company name] Team,

I am requesting a refund because the service I paid for was not provided as agreed.

  • Reference/booking: [Reference]
  • Service: [Service description]
  • Date/time: [DD Month YYYY, time]
  • Amount paid: £[Amount]

What happened: [Brief explanation: cancelled/no-show/failed delivery of service].

I would like a refund of £[Amount] to the original payment method. Please confirm when this will be processed.

Yours faithfully,
[Your full name]
[Your email address]
[Your phone number]

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