Request a refund when a service was cancelled, not delivered, or materially not provided as agreed
Subject: Refund request – service not provided – [Booking/Reference]
To: [Company name]
Email: [Support/billing email]
Date: [DD Month YYYY]
Dear [Company name] Team,
I am requesting a refund because the service I paid for was not provided as agreed.
What happened: [Brief explanation: cancelled/no-show/failed delivery of service].
I would like a refund of £[Amount] to the original payment method. Please confirm when this will be processed.
Yours faithfully,
[Your full name]
[Your email address]
[Your phone number]